• Resolved CRA

    (@cra_admin)


    Hello,
    We’ve been using WP job manager to display jobs submitted mostly by our members for industry job openings. Several months ago, the menu access on the admin side disappeared. We’re still able to add jobs on the back-end with the top menu “+ New > Job”, but we can’t approve any jobs that are submitted on the front end. When we first noticed it, it wasn’t a time we could trouble-shoot it so we just had remove the front-end submission page, but we’d really ideally like to have users submit their job postings directly there rather than having to post them all ourselves and we can’t seem to get to the bottom of where the menu disappeared to? Thanks for any help that may lead us to finding it!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jen H. (a11n)

    (@jennywp)

    Hey @cra_admin,

    This sounds like a problem caused by either your theme or a plugin. Did you install or update anything recently, before you noticed it?

    Have you done any initial troubleshooting yet? If not, please rule out a theme issue or a plugin conflict. I recommend testing things on a staging site rather than on your production (live) site. Many hosts provide a staging service, where you can do testing without affecting the live site. You can ask your host about this. If they don’t give you a staging site, you could try WP Staging or Duplicator:

    https://ww.wp.xz.cn/plugins/wp-staging/
    https://ww.wp.xz.cn/plugins/duplicator/

    First, temporarily switch to Twenty Seventeen, which is one of the default WordPress themes. You can do this by installing a plugin that only switches the theme for the current user, linked below:

    https://ww.wp.xz.cn/plugins/theme-switcha/

    See if the menu reappears when you switch. If it does, you’ll need to contact your theme’s developer to see if they can help you troubleshoot.

    If things still don’t work properly with Twenty Seventeen, please try checking for conflicting plugins.

    To do so, temporarily disable all plugins but WP Job Manager (and related addons), and see if the issue resolves. If it does, try activating your plugins one-by-one and try to reproduce the problem. If the menus disappear when you activate a particular plugin, you’ve found the culprit.

    Just a side-note; before you deactivate your plugins, we recommend that you make a full backup of your site.

    Let us know what you find!

    we’d really ideally like to have users submit their job postings directly there

    Your instincts are good, here — we definitely recommend that all jobs are added via the frontend form on your site, since several verification steps are not taken when adding a job via the Job Listings > Add New path in wp-admin.

    Cheers.

    Plugin Contributor Richard Archambault

    (@richardmtl)

    I’m marking this thread as Resolved as it’s been more than a month since the last reply. If you still need help, please do reply again and mark the thread as Unresolved!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Admin Side Plug-in Menu disappeared’ is closed to new replies.