Admin user disabled

  • Resolved Mario Barretta

    (@mario-barretta)


    7 years, 7 months ago

    Without any specific reason i’ve found that in tha dashboard page of plug in i see the messagge in title :

    Current user does not have enough capabilities to access any available dashboard page.

    and i can not do anything for the admin user

    What can i do to solve this ?

    I’ve tried to uninstall and reinstall the plug but it mantain the same situation.

    i’ve installed plug in in an othert domain and all work properly.

    Thank you to anyone can help me

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author AAM Plugin

    (@vasyltech)

    7 years, 7 months ago

    Hi @mario-barretta,

    Please try to clear your browser cache and reload the page.

    Keep me updated.

    Regards,
    Vasyl

    Thread Starter Mario Barretta

    (@mario-barretta)

    7 years, 7 months ago

    Oh yes sorry,
    i’ve done that how first action but,for now, nothing’s changed

    Noel

    (@noelalvarez)

    7 years, 7 months ago

    hi mario,

    have you made any capability changes on the Administrator role before this happened?

    What was the last action you did (as far as you can remember) on the AAM dashboard/settings before this happened?

    Thread Starter Mario Barretta

    (@mario-barretta)

    7 years, 7 months ago

    Hi Noel,

    i do not think to have done nothing of strange.
    i was working on the editor role and when i’ve backe dto administrator i’ve seen this strange situation.
    is there a way to reset all?
    i’ve also uninstalled and reinstalled plug in but nothing has changed

    Noel

    (@noelalvarez)

    7 years, 7 months ago

    Hi Mario,

    You can reset all AAM settings on that site by going to

    AAM –> Settings –> Tools then do the “Clear All Settings”

    That should clear everything and put but the AAM settings all to default.

    Hope this helps.

Viewing 5 replies - 1 through 5 (of 5 total)

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