Admin verification not working

  • Resolved andreas.kastl

    (@andreaskastl)


    5 years, 1 month ago

    Hello!
    If a user register to our site an admin verification has to be done.
    If I do this verification the user get always the message that an admin has to make a verification but i have already done this.
    The problem is with the newest plugin version

    If a make a roleback to 2.0.40 it works fine.

    What could be the problem?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    5 years, 1 month ago

    Hi @andreaskastl

    It’s not clear. Did you mean you’re receiving the Admin verification email twice?

    Regards,

    Thread Starter andreas.kastl

    (@andreaskastl)

    5 years, 1 month ago

    Hi,

    sorry for missunderstanding.

    Emails are ok, user get email that admin has to prove and admin get also email that new user has registered.

    Admin approve new user in backend – user get’s email that he is now approved.

    Problem:
    If he user will login to his account he get’s the message that admin has to approve.
    In Backend in the userlist the new user status is “approved” but user gets always the message that admin has to approve.

    When I switch to an older version (2.0.40) it works instantly so the user can login – without the admin having to do anything else.

    Many thanks!

    Plugin Contributor Champ Camba

    (@champsupertramp)

    5 years, 1 month ago

    Hi @andreaskastl

    I just tested it on our end with the latest version and we couldn’t reproduce the issue.

    Could you please test it with only UM as the active plugin?

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    5 years ago

    Hi @andreaskastl

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    …Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Admin verification not working’ is closed to new replies.