Admins can’t login

  • Resolved Steven Cooper

    (@kingcooper)


    1 year, 3 months ago

    Hi

    My admin troubleshooters can’t login on unique URLs for admin and super admin only.

    This problem has persisted for a while. To let them in I’ve needed to disable unique URL.

    Is it possibly a firewall issue?

    How can I trouble shoot this?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    1 year, 3 months ago

    Hi @kingcooper

    If you have rename loign page and showing “You do not have permission to access this page.” message that is the issue.


    you can run below query and check aio_wp_security_configs there you can see renamed login page url as aiowps_login_page_slug

    SELECT * FROM wp_options WHERE option_name LIKE '%aio%'

    If it is hard for you you can delete options mentioned in the below screenshots it will delete stored settings in DB regarding AIOS.

    https://snipboard.io/AVyaWZ.jpg

    Let me know if you referring something else.

    Regards

Viewing 1 replies (of 1 total)

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