Ads getting inserted into all forms

  • Resolved gangespost

    (@gangespost)


    4 years, 4 months ago

    I just installed MailPoet for the first time and I have the following issue:

    Ads are getting inserted into all types of forms, PopUp, Slide In, or Below the Page. I am using Ad Inserter to insert ads and it seems the MailPoet code is being treated as part of the regular content. Hence, the ads are showing in the forms, which is not a good user experience.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    4 years, 4 months ago

    Hi there @gangespost 👋🏽!

    Thank you for reaching out to MailPoet Support!

    I am using Ad Inserter to insert ads and it seems the MailPoet code is being treated as part of the regular content. Hence, the ads are showing in the forms, which is not a good user experience.

    Mhh, in this case, I think that your best next step would be to contact the Ad Insert team to see if there’s a way to prevent the ads from being inserted in certain pages, or within certain HTML classes.

    They will be the best suited to point you in the right direction since I am not familiar with that plugin.

    Cheers!

    Thread Starter gangespost

    (@gangespost)

    4 years, 4 months ago

    Thanks for the suggestion to look for HTML classes and exclude them from being counted. We were able to use this feature in the Ad Inserter plugin to resolve the issue.

    Really appreciate your help and for pointing us in the right direction.

Viewing 2 replies - 1 through 2 (of 2 total)

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