• Resolved bartosh16

    (@bartosh16)


    I have this strange issue with the plugin.
    The ads are displaying normally while I’m in a post preview, but once it’s published and viewed live, they don’t display. What is the reason for that?
    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi bartosh16,

    Thanks for reaching out.

    I guess that the reason for this issue is the missing cookie consent requested by the Complianz plugin.

    Can you please disable either Complianz or the Advanced Ads privacy feature and test it again?

    Here, you can find more information about the privacy feature of Advanced Ads.

    Best regards,
    Joachim

    Thread Starter bartosh16

    (@bartosh16)

    I disabled Complianz and it displays the ads correctly (although there’s too many of them for sure).
    Guess I can take it from here, big thanks.

    Thread Starter bartosh16

    (@bartosh16)

    Ok, I was wrong, guess that’s still beyond me.

    As soon as I turn the ComplianZ on, the ads disappear.

    Hi @bartosh16,

    Can you please disable the privacy feature of Advanced Ads (Advanced Ads > Settings > Privacy) and check if this resolves the issue?

    If so, I would appreciate it if you could post a screenshot of your privacy settings.

    Thanks in advance and best regards,
    Joachim

    Thread Starter bartosh16

    (@bartosh16)

    I checked it in incognito mode and apparently I’m a goofball. It works now.

    Great to hear that it is working!

    If you want to use the privacy module of Advanced Ads, enable it and define the Complianz consent cookie like this:

    Cookie complianz_consent_status contains allow.

    https://ibb.co/9q4Ps20

    Best regards,
    Joachim

Viewing 6 replies - 1 through 6 (of 6 total)

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