Hi sirratty,
thanks for reaching out.
I checked the code of your homepage and believe that I found the issue.
Is it possible that you built the page using a page builder and have a different version for mobile and desktop? From the looks of it, the mobile code is loaded, but hidden using CSS when I visit the page using a desktop device and vice versa.
This means that an AdSense ad is loaded for mobile, but not visible when you are using a desktop device and that is against AdSense’ terms.
Here are a few possible solutions:
– use only responsive AdSense ads – they should not be loaded when the parent element is invisible
– don’t use different pages on mobile and desktop
– disable the AdSense ads for specific browser sizes following https://wpadvancedads.com/adsense-responsive-custom-sizes/. Your theme classifies every browser larger than 768 pixels as desktop and every below that as mobile
I know this is a bit technical and depending on your technical level, it might sound overwhelming. Just let me know what you understand and where you need more help.
Thanks,
Thomas
Hi
I think I have removed the offending issue (I think)
Another question, do you offer a form of a review of the ad setup via a consultation service?
I am also getting this error but I couldn’t submit a ticket because I don’t think the URL field will accept our TLD.
The site in question is huddle.today
Any help would be appreciated. Thanks.
Hi sirratty,
I am very busy right now taking on additional work, but please send your request through email support and we can discuss and see if it fits it.
Thanks,
Thomas
@huddle I am happy to take a look. Please open a new support thread with the URL in the text field. Every case is different and apparently, sirratty was able to resolve the issue.
I also like new threads because then the original post is not informed automatically for messages she is not involved in.
Thanks,
Thomas
