I noticed, that no role which are created from the plugin which I use for membership control works. If I say: “Can download? No” it doesent´t work. I´m able to download with this roles if they are set to no download.
@svenrop, which membership plugin are you using?
Hi, I´m using Paid Membership Pro, this one: http://www.paidmembershipspro.com/
OK, thanks. That was the combination I wanted to use, so please let us know if you resolve the issue.
The problem is that the plugin owner doesn´t answer of any question, extremly bad support for free and paid user.
Have you tried via their contact page?
https://www.download-monitor.com/contact
I’ve asked a couple of pre-sales questions and have received a reply within a short time. I haven’t purchased their plugins yet.
Or are you not getting support from PMPro?
Yes I did, because I´m having problems with the extension “Advanced Access Manager”. It doesn´t work correctly but no answer.
Hey svenrop,
Sorry about missing this issue! We only check the free support forums once every x times, that’s why my reply is this slow. As a premium customer you have the right to email us directly by replying to your purchase email! Please reply to your purchase mail so I can help you via email. WordPress forum rules don’t allow discussing of premium products here. Sorry!
Kind Regards,
Barry Kooij
