Hello @robertkronberg ,
Thanks for reaching out!
I’m sorry to hear that you’re experiencing issues after updating Advanced Ads. After checking your website, I see that you’re running the latest version of the plugin, and your site is accessible with ads displaying correctly.
I think that the error may have been a one-time occurrence, and everything is functioning properly now. If that’s the case, you can continue using your current setup. However, if you still have the error message from the update, I’d appreciate it if you could share it with me.
If you’re still facing issues, I recommend rolling back to an earlier version. Here’s how:
1- Deactivate all add-ons, keeping only the free version active.
2- Go to Advanced Ads > Tools > Version Control and roll back to version 1.56.4.
3- Once done, manually install the previous versions of your add-ons. You can find the necessary ZIP files in your Advanced Ads account under the “Previous versions” section. To find it, just log in and scroll down a bit.
Let me know if you have any questions!
Thank you for your patience and understanding, please note that we are doing our best to fix all reported issues as soon as possible.
Hi @robertkronberg I can see that the base plugin is now installed, and I’ve also shared how you can roll back to a previous version. If you run into any further issues, they’ll most likely be related to the paid add-ons. In that case, please feel free to reach out to us through our customer support forum. This forum is dedicated to questions about the free Advanced Ads plugin, in line with WordPress guidelines, so I really appreciate your understanding!
