Hello @bklogos
Thank you for reaching out.
The error you’re encountering has been reported by another user as well. At the moment, we have not yet been able to fully identify what is causing this issue. To help us investigate further, please follow these steps to share your system status report with us:
- Navigate to the WooCommerce > Status section in your site’s admin panel.
- Click on the Get system report button, then click Copy for support.
- Paste the report into our PrivateBin and share the link here.
We will review the details thoroughly as soon as we receive the report.
If you do not wish to share this information publicly, feel free to contact us directly for further assistance. You can open a ticket with our service desk by visiting: Request Support
Please make sure to include a link to this thread in your support ticket for reference.
Kind Regards,
Krystian
Hello @bklogos
Please let us know if you are able to reproduce the issue consistently. So far, we have limited information, and without a clear way to reproduce the behavior, it’s difficult to pinpoint the root cause. If possible, we recommend testing this scenario in a sandbox environment.
Alternatively, if its possible, we would like to get more logs via direct assistance and speed up resolving this, feel free to open a private support request: Request Support
Please include the URL to this thread when submitting the ticket so we have full context.
Kind Regards,
Krystian
