Advanced mode path issue

  • Resolved karolprzybyszpro

    (@karolprzybyszpro)


    1 week, 4 days ago

    Hi, the basic installer has some issues so I wanted to try the advanced mode.

    First of all, the basic setting can clearly see a path “/” like just literally the folder “/”. It moves to the next step normally.

    But when I paste the path in the advanced mode to just be / or an empty space (main catalog), I get an error that it can’t be empty.

    The folder / is the main catalog, it should be there (the basic mode get’s it perfectly).

    The page I need help with: [log in to see the link]

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  • Plugin Support skfaysalalom

    (@flossyfaysal)

    1 week, 1 day ago

    Hi @karolprzybyszpro,

    Thank you for reaching out and reporting this!

    I have tested this on our local server using the Duplicator Lite version (both the backup and the installer). In my tests, the path shows up correctly under both the Basic and Advanced settings, and I was able to proceed without that error.

    Since I am unable to reproduce the issue on my end, could you please provide a bit more information? Specifically, a screenshot of exactly what you see in the Advanced mode and the error message would be very helpful.

    If you would prefer to troubleshoot this privately, you can also contact our support team through this form: https://duplicator.com/my-account/support/. We’ll be happy to take a closer look and do our best to help you get this resolved.

    Best regards,

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