Advanced Slider doesn’t show content.

  • Resolved awm2

    (@awm2)


    2 years, 1 month ago

    Hello, Recent updates has broken my Royal Addons widget for Advanced Slider. Slider shows content over image in editor, but not in the published site.

    The site I am testing this on is my dev site and I have not updated my production site yet. Dev site is behind a Under Construction page as not to be visible by the public. If a Royal Addon rep needs access, I can white list an IP. This widget seems to be the only issue I am having with my dev site after the most recent updates.

    I have tried recreating the Advanced Slider element from scratch and dropping in a canned template from Royal. Even those do not show content over the slider image in live view, only when editing the page.

    • This topic was modified 2 years, 1 month ago by awm2.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    2 years, 1 month ago

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from ww.wp.xz.cn

    Kind regards,
    Givi

    Thread Starter awm2

    (@awm2)

    2 years, 1 month ago

    I just sent this over. Thank you for your help, Givi!

    edans

    (@edans)

    2 years, 1 month ago

    Hi i’m having the same issue.. while i insert and correctly display in elemetor editor the advanced slider carousel widget, once i go on my actual online website, it is not displayed correctly..

    https://edoardoanselmi.it/

Viewing 3 replies - 1 through 3 (of 3 total)

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