Advanced Tab missing

  • Resolved umairah97

    (@umairah97)


    5 years ago

    Hi, I updated the plugin and my used-to-be “Advanced Tab” element by EA Addons is gone on my page. Help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nahid Hasan

    (@tushar284)

    5 years ago

    Hi @umairah97,

    We’re really sorry for the inconvenience caused. Can you please check if EA advance tab is enabled or not from Essential addons -> Elements tab ? Please check this out: https://d.pr/i/yytugo

    Let me know how it goes.

    Thank you!

    Plugin Support Nahid Hasan

    (@tushar284)

    5 years ago

    Hi @umairah97,

    It seems like caching issue. Can you please try doing the following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/OeGVUT

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Check out this screenshot: https://d.pr/i/23N5eb

    If the issue still persists, please create a support ticket through this link: https://wpdeveloper.net/support/new-ticket/

    Let me know how it goes. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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