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  • Plugin Author itthinx

    (@itthinx)

    Hi,

    What you see is that the user account exists. The actual affiliate entry is marked as deleted and the registration form doesn’t allow the user to register as an affiliate again. If you want to enable an affiliate account for that same user, go to Affiliates > Manage Affiliates, check the option “Include removed affiliates”, search for the removed entry and remove the association to the username. Once you’ve done that, the user is able to register again. The user can’t register a new account, the user can sign up to the affiliate program through the registration form when logged in.

    Also, the username exists and you would have to choose another one to register. Users can’t have the same username, they must be unique.

    Cheers

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