After 4.7 upgrade, cannot reset counts

  • Resolved dlnew7

    (@dlnew7)


    9 years, 5 months ago

    It appears that I can’t reset counts after upgrading WP to 4.7, then upgrading the plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Dotstore

    (@dots)

    9 years, 5 months ago

    Hello dlnew7,

    Hope you are doing well!

    Thanks for contacting us.Please Update The plugin now your issue is resolve.

    Please do let me, if we can assist you further.

    Thank you,
    Multidots

    Thread Starter dlnew7

    (@dlnew7)

    9 years, 5 months ago

    I’m sorry but I don’t see any new version to install. I have 4.0.3 and the problem is still present.

    Plugin Author Dotstore

    (@dots)

    9 years, 5 months ago

    Hello @dlnew7,

    Hope you are doing well!

    This issue may be your another plugin js conflict to this plugin also you can check console any error showing so our suggestion please deactivate another plugin then check I hope this will be work fine.

    Please do let me, if we can assist you further.

    Thank you,
    Multidots

    Thread Starter dlnew7

    (@dlnew7)

    9 years, 5 months ago

    Actually, I completely removed then reinstalled the plugin even though it was the same version. That worked.

    Plugin Author Dotstore

    (@dots)

    9 years, 5 months ago

    Hi @dlnew7,

    Thanks for your reply and Glad to hear things are working fine for you. Please let us know if you have any query and concern for the same. We are happy to help you.

    If you like our plugin and support services would you please place your review here https://ww.wp.xz.cn/support/plugin/page-visit-counter/reviews/ It won’t take too much time 🙂

    Thanks,
    Multidot

Viewing 5 replies - 1 through 5 (of 5 total)

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