after installing version 5.4 the Basic image is not shown

  • Resolved Bassel

    (@bassel23)


    6 years, 2 months ago

    Hello

    As i am still working with a new website i was using the plugin normally and everything was great, till yesterday when i update my WordPress to the latest version 5.4, then the Basic image was not able to be shown for all new entry while the oldest ones still shown.
    i tried to take off the basic image and make the Gallery without basic image also noting changed.
    do i have to wait for the update of the plugin to be compatible with the new version of WordPress or there is something missing here ?

    Thanks in advance and best regards
    Bassel Suleiman

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Asya Gabrilyan

    (@asyag)

    6 years, 1 month ago

    Dear @bassel23,

    Please verify what you have published on your page.

    Please check this screenshot. Those parts are not related to our gallery:
    https://nimb.ws/JnCc24

    Sincerely,

    Thread Starter Bassel

    (@bassel23)

    6 years, 1 month ago

    Hello Asya
    Thanks for your replay, i am sorry but i didn’t understand your question, can you explain more.
    as i am using this plugin and i didn’t use another one ?, but if you can check the page you can see that there are some posts with the basic images (before i update the WordPress) and others with out basic image (after i update the WordPress).and you can check this screenshot to double check
    https://nimbusweb.me/s/share/4051022/occuxh82uh97ekm5gan5

    i have no clue what is going on but all the steps i made for each gallery was the same for this reason i connect the new update with the image is not displaying.

    Thanks for oyur support and feed back.
    keep save

    Bassel

    Asya Gabrilyan

    (@asyag)

    6 years, 1 month ago

    Dear @bassel23,

    Sorry for the belated response.

    Would you please recreate the galleries on the page again?

    They are no longer available here: http://clients.webgearmedia.com/events/

    Sincerely,

    Thread Starter Bassel

    (@bassel23)

    6 years, 1 month ago

    Hello asya

    It is been solved, i just didn’t recognize that the base image is not working at all, and the default to show at the page were featured image of the post.

    Thanks for your replay and efforts.

    Bassel Suleiman

Viewing 4 replies - 1 through 4 (of 4 total)

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