• Resolved ralph_rm

    (@ralph_rm)


    Hello, when I activate your plugin, my website is loading for minutes. this happen in the strong and extreme optimization variants, that’s why now I run with balance. For a better score, I. would like to get the extreme optimization. Maybe do you have any instructions for me what I can do, to get the full power of your plugin. Regards Ralph

    • This topic was modified 3 years, 3 months ago by ralph_rm.
    • This topic was modified 3 years, 3 months ago by ralph_rm.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @ralph_rm ,
    Thanks for contacting us.

    Your website has a pre-loader and when delaying JS files option gets enabled with Strong or Extreme mode, they start conflicting.

    May I please kindly ask you to turn off the pre-loader, clear the website cache and reoptimize the website?

    In case of any issues, please, let us know.
    Regards, Mane

    Thread Starter ralph_rm

    (@ralph_rm)

    Now it works. Thanks for your help.

    Thread Starter ralph_rm

    (@ralph_rm)

    hmm, now some areas are not loading pictures on the main site.

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @ralph_rm ,
    We are sorry you faced issues. However I am still not able to reproduce it.

    Will you please kindly send us screenshots to troubleshoot further?

    Regards, Mane

    Thread Starter ralph_rm

    (@ralph_rm)

    This is only on the main page. All other areas are working fine.

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @ralph_rm ,
    Thanks for the screenshot.

    Will you please kindly recheck and let me know if there are issues left?

    Regards, Mane

    Thread Starter ralph_rm

    (@ralph_rm)

    The problem is still there. And the new posts have an delay till they are visible. maybe this is the reason. If I set a new post, the delay is up to 1-2 hours till it is visible.

    and a new problem, sry. If I add pdf files with pdf-embedder plugin they have an error: Setting up fake worker failed: cannot load script

    need help

    • This reply was modified 3 years, 3 months ago by ralph_rm.
    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @ralph_rm ,
    After my previous changes I am not able to reproduce the issue with “Interviews” section on phone. Will you please kindly recheck using another mobile phone and network.

    We kindly ask you to clear 10Web Booster cache after publishing the new posts to avoid the delay.

    To investigate the issue with PDF Embedder, please contact our technical support using the following form. Please mention this forum post link in your email.

    Regards. Mane

Viewing 8 replies - 1 through 8 (of 8 total)

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