After theme import everything is scrambled

Resolved adispy
(@adispy)

5 years, 11 months ago
Hello,
I want to use the Zakra theme with the Businness demo import. The problem is that after import I have no images on my website and all the text is out of line.
How can I make it work so it looks like in your presentation, and after this I will edit the theme and change it as I want?
Does the theme has some requirements at the web server level? I am running Kali with nginx 1.18+php-fpm 7.3.

Thanks in advance,
Adrian
- This topic was modified 5 years, 11 months ago by tobifjellner (Tor-Bjorn “Tobi” Fjellner).
The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Ashesh Magar
(@asheshmagar)

5 years, 11 months ago
@adispy,

Can you please provide your site URL. So, that I can see the issue first hand and provide you an appropriate solution.
- This reply was modified 5 years, 11 months ago by Ashesh Magar.
Thread Starter adispy
(@adispy)

5 years, 11 months ago
Here you go Ashesh [URL moved to special URL field by moderator]
This is a fresh install on my private VPS.
- This reply was modified 5 years, 11 months ago by tobifjellner (Tor-Bjorn “Tobi” Fjellner).
Ashish – ThemeGrill Support
(@themegrillteam)

5 years, 11 months ago
Hi, @adispy
The demo might have imported incompletely so, please try resetting the site using WP reset plugin and import again.

Thanks.
- This reply was modified 5 years, 11 months ago by Ashish - ThemeGrill Support.
wptom1985
(@wptom1985)

5 years, 10 months ago

I do have the same issue.

I did try to make use of the WP reset plugin and import the demo again. But it still don’t load it like in the example.

Thread Starter adispy
(@adispy)

5 years, 10 months ago

Sorry for not getting back on this. After multiple tests I found out that the issue lies in the web server itself.
You need to install the bellow PHP extensions and everything will work just fine. Off course, if you are not using nginx you will have to search them for your web server software.

apt install php-cli php-mysql php-json php-opcache php-mbstring php-xml php-gd php-curl php-intl php-soap php-xmlrpc php-zip

Hope this helps.

Sakar Shrestha
(@sakarrr)

5 years, 10 months ago

@wptom1985,
Can you please try installing the required plugin like Elementor or Everest forms manually, then change the config according to the article https://docs.themegrill.com/knowledgebase/demo-import-process-failed/ and finally import the demo again.

If this doesn’t work, could you contact us via https://zakratheme.com/ chat support, so we can have detail information about the problem you’re facing.

Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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