Hi there,
Could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread. Thanks!
Hi @t-p,
It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!
Moderator
t-p
(@t-p)
After Stef’s reply above, I contacted via contact form several days ago. I have not heard from Jetpack since
Hi there, @t-p,
We’re so sorry to hear that. I checked in our emailing system, and I don’t seem to find any email that mentions this thread. Did you include it in your message?
Since we don’t know your site URL and cannot ask/share your email address in a public forum, we have this thread URL as the only clue to track down your message.
If you could re-submit it and mention this thread URL, we’ll check that it’s gone through. Just let us know when you have sent it again. Thanks for sorting this out with us!
