After Update – Browser Clearing Data

  • Resolved jototheweb

    (@jototheweb)


    2 years, 7 months ago

    After updating the Calculated Field Form plugin to version 1.2.33, my form doesn’t retain it’s data. All the data gets cleared from the form regularly, sometimes after 1 minute and sometimes after a few hours.

    I’ve been using this same form on a password protected page for over 6 months and it’s been working perfectly. All data entered into the form would be retained. Never once was it cleared. This only started happening after updating the plugin. This problem happens on both Safari and Chrome.

    I have “Enable the browser’s persistence” checked.

    I can’t share the link to the form because it’s password protected.

    There is a chance I may have missed an update and I am not 100% sure what version of CFF I was using before I updated the plugin. So perhaps it’s not version 1.2.33 but another recent version? I just know the problem only started after updating.

    Thank you in advance for your help.

    • This topic was modified 2 years, 7 months ago by jototheweb.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author codepeople

    (@codepeople)

    2 years, 7 months ago

    Hello @jototheweb,

    The issue could be related to our plugin update or another plugin or theme updated recently on your website whose script clears input tags. But if I cannot check it, I only can try to emulate the issue on my website. However, if it is caused by a third-party plugin or the theme, I won’t have that problem.

    Could you create another form on your website and insert it on a public web page?

    Best regards.

    Thread Starter jototheweb

    (@jototheweb)

    2 years, 7 months ago

    Thank you for your response. Here is a test form on a public page: https://jototheworld.com/cff-form

    Plugin Author codepeople

    (@codepeople)

    2 years, 7 months ago

    Hello @jototheweb

    I’ve waited for four hours, and the fields preserve their values:

    Best regards.

    Plugin Author codepeople

    (@codepeople)

    2 years, 7 months ago

    Hello @jototheweb

    We have released a new plugin update that modifies the browser’s persistence module. Please install it, purge your browser and website caches, and let me know if the issue persists from your side.

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)

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