After update white page

  • Resolved ptperformance

    (@ptperformance)


    3 years ago

    Edith: Done have disabled the Instant Indexing module.

    Hello, since the last update version 1.0.116 our site with their plugin no longer works. When we want to work in the admin area comes a white page and a mail from wordpress that their plugin causes a serious error. Have reinstalled their plugin, but after activation nothing works.

    Information: Admin area works, but no new pages can be created, or new blog entries. You can also no longer update pages.
    If you click on create new page, you get the white page with the message serious error.

    Best Regards

Viewing 1 replies (of 1 total)
  • Plugin Support Rank Math Support

    (@rankmathteam)

    3 years ago

    Hello @ptperformance,

    Thank you for contacting support.

    Usually, when the website enters into a fatal error an email is sent to the administrator with information on the error.

    Could you please share the error log that was shared with your email so that we can advise further?

    Looking forward to hearing back from you.

Viewing 1 replies (of 1 total)

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