After Upgrade plugin not working properly

  • Resolved keshavgupta

    (@keshavgupta)


    3 years, 11 months ago

    Today I have upgraded poll plugin but after this vote button is not working. Total Fake Votes are showing but answer votes are not showing.

    Please do the needful as soon as possible.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Ays Pro

    (@ays-pro)

    3 years, 11 months ago

    Dear @keshavgupta,

    Thank you for the topic.

    We have checked and noticed that there is a plugin, that adds a Defer Attribute to your WordPress Core Main JavaScript, that is why this kind of issue occurs for you.

    See the screenshot: https://ibb.co/chxN2Ch

    Also, we have checked and noticed that you are currently using the LiteSpeed Cache plugin.
    Most presumably, the conflict appears due to the Cache plugin.

    See the screenshot: https://ibb.co/MR60Vcf

    So, firstly, you can make a DB backup for your safety (you can use Updraft Plus ).
    Then, please clear all the caches and let us know whether the issue persists or not.

    Also, please, make sure that it does not store a strong cache and that the webpage where the poll is located does not become static(HTML).
    Check whether deactivate PHP cache is ticked from the settings of the cache plugin or not.
    If yes, then please deactivate it.

    Please clear all the caches, check this case again and let us know about the outcome.

    Thank you.

Viewing 1 replies (of 1 total)

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