Age Gate Does Not Appear

  • thefinepour

    (@thefinepour)


    5 years, 6 months ago

    Hi,

    Age Gate does not appear when linked directly to a specific page. Settings are set to restriction for all content.

    When customers are sent to https://thefinepour.com/product/the-tiramisu-set/, on mobile, the page appears to be stuck but it’s actually because Age Gate is not showing. Only after tapping on “Menu” then Age Gate page appears.

    Customers are thinking the website is broken. How can I fix this? Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Phil

    (@philsbury)

    5 years, 6 months ago

    Hi @thefinepour,

    Think it’s a css issue on mobile which I’ve seen before with some themes. Try adding this CS to you theme/custom css editor:

    
body.age-restriction, html.age-gate-restricted {
  position: absolute;
}

    Let me know how that goes

    Cheers
    Phil

    Thread Starter thefinepour

    (@thefinepour)

    5 years, 6 months ago

    Hi Phil,

    It still doesn’t work.

    Plugin Author Phil

    (@philsbury)

    5 years, 6 months ago

    Hi @thefinepour,

    Interesting. I can only give you the changes I am making in the web inspector that make it show, so all a bit of a shot in the dark.

    Can you try this one:

    
body.age-restriction, html.age-gate-restricted {
  position: relative;
  overflow: auto;
}

    Thanks
    Phil

    Thread Starter thefinepour

    (@thefinepour)

    5 years, 6 months ago

    It’s working! Thank you so much for your help!

Viewing 4 replies - 1 through 4 (of 4 total)

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