AH01071: Error

Hi, sorry for the so late reply. I haven’t been monitoring these forums.

HX_SHIPPED error means you seem to have some additional statuses defined that aren’t the WooCommerce defaults. Such non-default statuses aren’t supported by our plugin at this time. The default WC statuses we do support are these:

# WooCommerce Order Statuses (internal)
const ST_PENDING    = 'wc-pending';
const ST_PROCESSING = 'wc-processing';
const ST_ONHOLD     = 'wc-on-hold';    
const ST_COMPLETED  = 'wc-completed';
const ST_REFUNDED   = 'wc-refunded';
const ST_CANCELLED  = 'wc-cancelled';
const ST_FAILED     = 'wc-failed';
#
# Default WC Status Colors 
# (must exist paired with WC statuses above)
const HX_PENDING    = '#91D2FF';
const HX_PROCESSING = '#B8DCBC';
const HX_ONHOLD     = '#FAD58F';
const HX_COMPLETED  = '#9FBECE';
const HX_CANCELLED  = '#BD7864';
const HX_REFUNDED   = '#BB6A7E';
const HX_FAILED     = '#F8898C';

Hope this helps.