AI Engine doesn’t send mail

Hi @stefano79roma!

That message about “sending your details to the company” actually comes from the AI’s imagination. It’s not something the plugin really does. The chatbot sometimes role-plays as a support assistant and hallucinates actions like sending emails, but nothing is actually sent. Totally normal behavior 😋

If you’d like to make it real, you can! One option is to use Code Engine to create a small PHP snippet that sends the email, and then let your chatbot call that snippet when needed. You can see a more advanced example here: https://ai.thehiddendocs.com/use-function-calling/.

The function you would actually add to Code Engine could be exactly this:

function meow_send_email( $to, $message, $name = '', $email = '' ) {
  $subject = 'New message from your AI chatbot';
  $to = sanitize_email( $to );
  $name = sanitize_text_field( $name );
  $email = sanitize_email( $email );
  $message = wp_kses_post( $message );

  $body  = "You received a new message from your AI chatbot:\n\n";
  $body .= $message . "\n\n";
  if ( $name || $email ) {
    $body .= "Contact details:\n";
    if ( $name )  $body .= "Name: $name\n";
    if ( $email ) $body .= "Email: $email\n";
  }

  return wp_mail( $to, $subject, $body );
}

Have a nice weekend! ☀️
Jordy