Hi blackstar1979,
Could you paste the content of the file that you just mentioned or send it to support at servmask.com for further investigation?
Pim
Yeah I got the same issue on two of my sites too
http://caravan-parks-west-wales.com/
http://campingwestwalesholidays.co.uk/
Cant seem to get rid of the errors
Never mind got rid of the issues by deleting the plugin 🙂
Hi Neil,
Could you let me know where this warning appears?
Hi Pim
This warning appeared across the top of the websites but also crashed the admin area too, had to delete the plugin to allow me to get access
Very strange that this only appeared on these two sites that both identical to each other. Wonder if it was a theme error but also here is a link to a Google search i did to end up on the post so you can see others have had the same issue
https://www.google.co.uk/search?q=Invalid+callback+Ai1wm_Log%3A%3Aerror_handler%2C+class+%27Ai1wm_Log%27+not+found+in&oq=Invalid+callback+Ai1wm_Log%3A%3Aerror_handler%2C+class+%27Ai1wm_Log%27+not+found+in&aqs=chrome..69i57&sourceid=chrome&es_sm=122&ie=UTF-8
Hi
Could you please install the latest version of the plugin 4.18? I think the issue should be resolved there and will no longer happen.
Let me know if you still face it after install.
Best Regards,
BObby
Hi Bobby
Yes no worries, only problem I have with your latest version is it doesn’t work on any of my servers but its not a big issue anyway
Thanks for your reply
Hi
I am a little bit confused. So the new version 4.18 is not working on your end? Do you see any error or something that is not working properly?
Best Regards,
Bobby
Plugin Author
Yani
(@yaniiliev)
Hi Neil,
That’s worrisome. Could you please describe what issue you are having with the latest version, please?
Thank you!
Hi Borislav, I cannot even remove your plugin now. The latest version crashed my site. I had to restore from a backup and if I try to remove your plugin it crashes site. Lost a lot of woocommerce orders because of this..
Plugin Author
Yani
(@yaniiliev)
gweb89, I have replied to your question under your topic. Let’s keep the discussion there. Thank you!
Hi Bobby
I have over 100 sites on three different servers and latest version does not work on any of them. It either gets stuck at about 30% during export or gets stuck importing the database
I am using a version from October that works perfectly though. I have tried new version over 30 times but no success
Hey gweb89
It crashed my site but easiest way to sort this is to login to cPanel and rename the plugins folder to plugins1 then you can login to your admin panel
Change the plugins folder back to the original name then activate the plugins one by one that way you dont lose any data and it takes less than a minute to do
Hope this helps you in the future
Hi
We would like to help you and see why the new version 4.18 is not working on your environment. What is the version number that works for you? You said October but can you check which plugin version is that? Also what is your hosting provider? Are those 100 sites in same hosting provider? What is the PHP version? Thanks!
Best Regards,
Bobby
i’M USING VERSION 4.13
This is a URL that is using that version http://safeguardwindows.co.uk/
Those 100 sites are spread over three different servers and it doesnt work on any of them
Hi
Is it possible to somehow access one of those other sites where new version 4.18 doesn’t work and try to debug and see why it fails? We may create support ticket in our system in order to track the status better?
https://servmask.zendesk.com/hc/en-us/requests/new
Best Regards,
Bobby
