Hi @suncountryiris
Sorry for late reply. Thanks for raising this issue. I will try replicate and check what is issue and get back to you asap.
Hi @suncountryiris
I tried generate the question for simple math captcha 6+16 but it works here in my local.
https://snipboard.io/UKLPiO.jpg
It seems strange issue. can you please send me the option values for captcha info stored to cross check running below query when the login form loaded and question being seen but do not submit the form.
SELECT * FROM wp_options WHERE option_name LIKE '%aiowps_captcha_string_info_%' ORDER BY option_id DESC LIMIT 0,2
Thank you for your response……. Unfortunately I am relatively new and do not fully understand what you are asking for in your last response (I do not know no see anything on the login screen to capture any options you suggest in your response). I would appreciate it if you could give me a little guidance on exactly how to capture the option values.
FYI, by chance I staged a copy of my website 2 or 3 weeks ago, it has the same plugins and versions plus one additional plugin for building a sitemap which I have been learning on for building a sitemap. The WP website in staging DOES NOT experience the same login issue (6+16=) where my WP online website DOES experience the 6+16= issue. When I attempt to sign in to the online website the first time it ALWAYS prompts me with the same 6+16= math captcha. After the failed login attempt I am always prompted with a different math captcha and I always able to login okay on the second attempt. The interesting part is the online WP website login always prompts 6+16= for the first attempt. The offline WP website in staging has NEVER prompted me with 6+16= on the first attempt.
Darol
@suncountryiris
Is there any cache enabled for that live site? If yes it is showing 6 + 16 first time means it might be from a cached page and on submit it does have params passed so not from cache.
Generally AIOS will not give same question all the time.
Regards
Interesting…. Following my last reply, the 6+16= captcha changed to 1×1= captcha with the same failure result. Regarding your most recent reply, yes I do have cache enabled (provided by my ISP in my cPanel). I have disabled the cache and the problem has disappeared. Thank you for bringing this to my attention.
Darol
