[NSFW] AIOSEO stopped working using Firefox

  • Resolved MiaMcP

    (@miamcp)


    2 months, 2 weeks ago

    Yesterday afternoon I was working on my site with the most current version of FireFox browser from the backend when I noticed that AIOSEO stopped functioning. All I get a flashing circle instead of being able access AIOSEO’s settings.

    This morning I attempted to use Edge and everything works the way it should.

    When I try to access AIOSEO from the side bar using FireFox in the admin section I get this message:

    All in One SEO

    Ooops! It Appears JavaScript Didn’t Load

    There seems to be an issue running JavaScript on your website.
    AIOSEO is built with JavaScript to give you the best experience possible.

    I did clear my browser and server caches. That didn’t help.

    I’m certain this is a FireFox issue.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support MM Aurangajeb

    (@aurangajeb)

    2 months, 2 weeks ago

    Hi @miamcp ,

    Thanks for reaching out, and I’m sorry that you’re experiencing a JavaScript error.

    Could you please try clearing your website, server, and CDN cache, then refresh your page to see if the error clears?

    If you are using a plugin or server service that combines or minifies Javascript files, please disable that feature or plugin and recheck the page again.

    If you are still seeing an error, please try logging into your site using your browser in incognito or private mode and check for the error.

    If the error has cleared, it may be related to a browser addon or extension. Please disable your addons or extensions and check your page using the normal browsing mode. Then enable the addon or extension one at a time to locate the issue.

    If the problem persists, please check for any plugin or theme conflicts by following these steps:

    1. Clear all caching and deactivate any caching or performance plugins. This also includes server caching such as Varnish and CDNs such as Cloudflare. You’ll need to clear your caches after any changes you make in the steps below.
    2. Now deactivate and reactivate All in One SEO and see if this resolves the problem.
    3. If not, please use the Health Check & Troubleshooting (https://ww.wp.xz.cn/plugins/health-check/) plugin to debug possible conflicts by following these steps:
      1. Go to Plugins > Add New and install and activate the Health Check & Troubleshooting plugin.
      2. Go to Plugins > Installed Plugins and click on Troubleshoot below the All in One SEO plugin – This will temporarily disable all the plugins and switch to a default theme only for your user ID without impacting what your visitors see.
      3. See if you’re able to reproduce the JavaScript error. If not, activate your theme and check again.
      4. If you’re still unable to replicate the issue, activate the plugins one by one and simultaneously check if the JavaScript error occurs.
      5. Once you’re done troubleshooting, deactivate and delete the Health Check & Troubleshooting plugin.

    Please let me know what you find!

    Plugin Support MM Aurangajeb

    (@aurangajeb)

    2 months, 1 week ago

    Hi @miamcp ,

    We haven’t heard back from you in a couple of days. I’m going to go ahead and close this thread for now. But if you’d like us to assist, please feel welcome to continue the conversation.
    Thanks!

    Thread Starter MiaMcP

    (@miamcp)

    2 months ago

    It was an ad blocker extension, thanks for your help.

    Plugin Support MM Aurangajeb

    (@aurangajeb)

    2 months ago

    Hi @miamcp ,

    Thank you for the update and for letting us know. It’s great to hear that you’ve resolved the issue. Have a wonderful day!

Viewing 4 replies - 1 through 4 (of 4 total)

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