Gallery Not Loading – please advise

  • Resolved calbs

    (@calbs)


    3 years, 5 months ago

    My friend’s website is showing the following error on all of their galleries on their site:

    ‘AJAX Error! Please refresh page’

    Refreshing the page doesn’t do anything, just provides the same error. I’ve included an example of the error in the link but it’s the same across all pages on the site with the gallery plugin.

    any advice would be greatly appreciated as we need it back up and running by Saturday evening.

    best wishes,

    • This topic was modified 3 years, 5 months ago by calbs. Reason: Unsure if title is why it was flagged as spam

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Imagely

    (@imagely)

    3 years, 4 months ago

    Hi @calbs

    First of all, could you please let us know if you use any sections that are generated by third party plugins on that page?

    We hope that you wouldn’t mind adding the following constants at the top of your wp-config.php file to see if that helps:

    define("NGG_DISABLE_SHORTCODE_MANAGER", TRUE);
define('NGG_ENABLE_RESOURCE_MANAGER', TRUE)
Viewing 1 replies (of 1 total)

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