AJAX ERROR! STATUS: parsererror

  • Resolved testwp99

    (@testwp99)


    2 years, 7 months ago

    On the second step Duplicator returns errorr AJAX ERROR! STATUS: parsererror

    Fatal error: Uncaught Error: Class ‘Duplicator\Libs\Snap\SnapWP’ not found in /home/customer/www/dev3.islandii.com/public_html/dup-installer/ctrls/classes/class.ctrl.extraction.php:782 Stack trace: #0 /home/customer/www/dev3.islandii.com/public_html/dup-installer/ctrls/classes/class.ctrl.extraction.php(751): DUP_Extraction::reportExtractionNotices(‘wp-includes/rew…’, ‘ZipArchive::ext…’) #1 /home/customer/www/dev3.islandii.com/public_html/dup-installer/ctrls/classes/class.ctrl.extraction.php(567): DUP_Extraction->extractFile(Object(ZipArchive), ‘wp-includes/rew…’, ‘/home/customer/…’) #2 /home/customer/www/dev3.islandii.com/public_html/dup-installer/ctrls/classes/class.ctrl.extraction.php(322): DUP_Extraction->runZipArchive(true) #3 /home/customer/www/dev3.islandii.com/public_html/dup-installer/ctrls/classes/class.ctrl.ajax.php(212): DUP_Extraction->runExtraction() #4 /home/customer/www/dev3.islandii.com/public_html/dup-installer/ctrls/classes/class.ctrl.ajax.php(95): DUPX_Ctrl_ajax::actions(‘extract’) #5 /home/cust in /home/customer/www/dev3.islandii.com/public_html/dup-installer/ctrls/classes/class.ctrl.extraction.php on line 782
    Server Code: 200
    Status: parsererror

    I`ve already tried to reinstall Duplicator, it doesnt help

    PHP 7.4.33, it also doesnt work with PHP 8.0.30

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    2 years, 7 months ago

    Hi @testwp99,

    We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in ww.wp.xz.cn forums for security reasons.

    To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

    https://duplicator.com/contact/?form=1

    Looking forward to hearing back from you.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    2 years, 7 months ago

    Hi @testwp99,

    I’m closing this support topic for inactivity. Please don’t hesitate to contact us in a Support Topic if you need any help with Duplicator.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘AJAX ERROR! STATUS: parsererror’ is closed to new replies.