AJAX / jQuery issue

  • Gregori Marzio

    (@deathmagicmedia)


    8 years, 6 months ago

    There appears to be a jQuery bug with the Setup Wizard.

    The form fails to validate due to the following errors:

    TypeError: form.validate is not a function - postman_wizard.js:11:1
TypeError: e is undefined

    Steps to reproduce the issue:
    1) Click Settings -> Postman SMTP.
    2) Click Start the Wizard.
    3) Page will load on Step 2: Sender Details.
    4) Fill in the Email Address and Name fields.
    5) Click Next.
    6) Step 3 will NOT load.

    Tested in latest Chrome and Firefox, and with 3 different domains.

Viewing 8 replies - 1 through 8 (of 8 total)
  • yehudah

    (@yehudah)

    8 years, 6 months ago

    Hi,

    Disable all plugins except post smtp and check again.

    Thread Starter Gregori Marzio

    (@deathmagicmedia)

    8 years, 6 months ago

    Hi yehudah,

    Thank you for your super fast response.

    We have already tried that. Only the Postman SMTP v1.7.7 plugin is active.

    yehudah

    (@yehudah)

    8 years, 6 months ago

    No problem,

    Please paste here the diagnostic test output.
    You can found it under the troubleshooting column.

    Thread Starter Gregori Marzio

    (@deathmagicmedia)

    8 years, 6 months ago

    Thank you. Please find diagnostic test output below:

    OS: Linux rs4.cphost.co.za 3.10.0-614.10.2.lve1.4.56.el7.x86_64 #1 SMP Wed Jun 21 18:37:06 EDT 2017 x86_64
    PHP: Linux 5.6.32 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes, zlib_encode=Yes
    WordPress: 4.8.3 en_ZA UTF-8
    WordPress Theme: DeathMagic Media
    WordPress Plugins: Post SMTP
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email
    Postman: 1.7.7
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: Default (smtp:none:none://localhost:25)
    Postman Active Transport Status (Ready|Connected): No | Yes
    Postman Deliveries (Success|Fail): 0 | 0

    yehudah

    (@yehudah)

    8 years, 6 months ago

    Themes usully not doing stuff to conflict in the dashboard but it’s the only thing left.

    Please change your theme to wordpress default theme.

    Thread Starter Gregori Marzio

    (@deathmagicmedia)

    8 years, 6 months ago

    We installed WordPress’s Twenty Seventeen theme and the issue remains.

    Happy to PM you a login if you wish to look at the issue directly.

    Thread Starter Gregori Marzio

    (@deathmagicmedia)

    8 years, 6 months ago

    Additional data on the console log:

    On page load:

    postman_wizard.js?ver=1.7.7:6 Uncaught TypeError: jQuery(…).steps(…).validate is not a function
    at initializeJQuerySteps (postman_wizard.js?ver=1.7.7:6)
    at HTMLDocument.<anonymous> (postman_wizard.js?ver=1.7.7:1)
    at i (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:2)
    at Function.ready (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:2)
    at HTMLDocument.K (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:2)

    On the Next button click:

    Uncaught TypeError: form.validate is not a function
    at handleStepChange (postman_wizard.js?ver=1.7.7:11)
    at HTMLFormElement.onStepChanging (postman_wizard.js?ver=1.7.7:6)
    at HTMLFormElement.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:3)
    at HTMLFormElement.r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:3)
    at Object.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:3)
    at Object.a.event.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:9)
    at a.fn.init.triggerHandler (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:3)
    at u (jquery.steps.min.js?ver=1.1.0:6)
    at HTMLAnchorElement.Q (jquery.steps.min.js?ver=1.1.0:6)
    at HTMLAnchorElement.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:3)

    load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,svg-painter,heartbeat,wp-auth-check&ver=4.8.3:246 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,svg-painter,heartbeat,wp-auth-check&ver=4.8.3:246)
    at HTMLDocument.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:3)
    at Object.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:3)
    at Object.a.event.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:9)
    at HTMLDocument.<anonymous> (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:3)
    at Function.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:2)
    at a.fn.init.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:2)
    at a.fn.init.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.8.3:3)
    at Object.<anonymous> (load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,svg-painter,heartbeat,wp-auth-check&ver=4.8.3:245)

    yehudah

    (@yehudah)

    8 years, 6 months ago

    Sorry,

    Not allowed to take login details here.

    I advise contacting the web host maybe something is blocking one of the scripts.

Viewing 8 replies - 1 through 8 (of 8 total)

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