Ajax-loader.gif missing file

  • picknick84

    (@picknick84)


    1 year, 5 months ago

    Each time I update the Contact Form 7 plugin the little spinning arrow GIF file link breaks, and shows the missing file icon.

    When I inspect element its looking for the file ‘ajaz-loader.gif’ within a ‘images’ folder

    When I look at my hosting files within plugins, there is no ‘images’ folder. So to fix it, each time I update the plugin I have to manually create a ‘images’ folder and upload my own loader GIF file

    I’ve had this issue for many years but never looked to sort it properly

    Any ideas why I am having this issue and how I fix it permantely?

    Thanks

    • This topic was modified 1 year, 5 months ago by picknick84.

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Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    1 year, 5 months ago

    What other plugins and theme do you use on the site?

    Thread Starter picknick84

    (@picknick84)

    1 year, 5 months ago

    Plugins active:

    • MultiLine files for Contact Form 7
    • Advanced Custom Fields PRO
    • Custom Post Type UI
    • Jetpack
    • Max Mega Menu
    • Redirection
    • Schema
    • Regenerate Thumbnails
    • Social proof testimonials and reviews by Repuso
    • SVG Support
    • UpdraftPlus – Backup/Restore
    • W3 Total Cache
    • Wordfence Security
    • Yoast SEO
    • Yoast Duplicate Post

    Theme is custom

    Thanks

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    1 year, 5 months ago

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Wordfence Security and Yoast SEO, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter picknick84

    (@picknick84)

    1 year, 5 months ago

    Ok will give that a try

    So to confirm, part of the standard install comes with a ‘images’ folder that contains a file ‘ajax-loader.gif’ ??

    Thanks

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    1 year, 5 months ago

    No.

    This is the “standard install” => https://plugins.svn.ww.wp.xz.cn/contact-form-7/tags/6.0.2/

    Thread Starter picknick84

    (@picknick84)

    1 year, 5 months ago

    Strange, I’m not sure where the spinning arrow GIF ‘ajax-loader.gif’ is coming from then

    Someone built the site for me a few years ago so I’m not sure how its all setup tbh

    Does Contact Form 7 have any user notifications while the form is sending? e.g the spinning arrow to show its sending?

    Do I still need the ‘MultiLine files for Contact Form 7’ plugin to allow me to allow multiple files to be uploaded on a single form send?

Viewing 6 replies - 1 through 6 (of 6 total)

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