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Hi,

Thank you for reaching out to us.

In the image you provided, I didn’t see any message/warning indicating to our plugin.

In this case, I would recommend running a full conflict test as described here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/

It’s very possible that another plugin (or possibly even your theme) is causing the trouble, and this will help you identify the culprit.

Best regards.