All (form data) is lost

  • Anders Borg

    (@andersborg)


    13 years, 3 months ago

    After I upgraded to 1.4.2 my forms (and the sample form) are gone both on the pages and in terms of editable content. The forms are there by name, but all fields, e-mail texts etc are gone.

    They are not gone from the database, so the new code interprets the database content differently.

    I didn’t make any changes to the forms right before and after upgrading.

    I can’t add new content to the forms, as nothing happens when I click on any of the field types.

    Neither can I create completely new forms.

    Please take a look at this.

    Cheers,
    Anders

    http://ww.wp.xz.cn/extend/plugins/easy-contact-forms/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter Anders Borg

    (@andersborg)

    13 years, 3 months ago

    I solved it by re-installing 1.4, so there’s a backwards compatibility issue in 1.4.2.

    Thread Starter Anders Borg

    (@andersborg)

    13 years, 2 months ago

    I solved it permanently by giving ALTER rights to the database user.

    proverbs31woman

    (@proverbs31woman)

    13 years, 1 month ago

    How did you get a copy of 1.4? I’ve got the same problem but did my original install from the WP dashboard itself so don’t have a backup zip file copy of the early version. Very frustrating as we’re using it for conference registrations and now I can’t access them.

    proverbs31woman

    (@proverbs31woman)

    13 years, 1 month ago

    I’m worried that if I remove and reinstall that I’ll lose all the data that was in the system. Not sure what to do really.

    Thread Starter Anders Borg

    (@andersborg)

    13 years, 1 month ago

    I had 1.4 in a backup.

    What fixed it was upping the permissions for the database user, including also ALTER, as I guess the new version uses a slightly different table structure. After that I installed the latest version of ECF and it worked.

    proverbs31woman

    (@proverbs31woman)

    13 years, 1 month ago

    That assumes I have knowledge how to do those things 🙁 Thanks for answering. I know how to reinstall an older version, but I don’t have it unfortunately. But I don’t know what you mean by ALTER.

    Thread Starter Anders Borg

    (@andersborg)

    13 years, 1 month ago

    You can ask your hosting provider (or IT department?) to fix it.

    You see what account WordPress is using in wp-config.php (DB_USER).

    If you are hosting at wordpress.com, you shouldn’t have these problems, as they clearly should have set the permissions to WordPress’ liking.

    For WordPress I tend to set the following permissions: insert, alter, update, create, select, delete, but I had forgotten alter this time around.

    You can also activate all permissions if you like. It should be quite safe.

    See a discussion about that here:
    http://wordpress.stackexchange.com/questions/8598/what-are-the-recommended-database-permissions-for-wordpress

    Cheers,
    Anders

    proverbs31woman

    (@proverbs31woman)

    13 years, 1 month ago

    I self host through Hostgator. Thanks for the explanation. Most appreciated.

Viewing 8 replies - 1 through 8 (of 8 total)

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