All forms pages

  • meadepmccoy

    (@meadepmccoy)


    9 years, 6 months ago

    The All Forms page won’t open, I can add a new form but when I try to see/edit forms that were already created Page Isn’t Working error.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    9 years, 6 months ago

    Hi there,

    That sounds like a plugin conflict. Please deactivate all plugins besides GIVE. If it works as expected then re-activate each plugin one at a time until you see the problem again. Then let us know which plugin caused the error and we’ll dig into it.

    If after deactivating all other plugins it still does not work correctly, then tell us where we can get a copy of your theme to test.

    Let me know how that goes. Thanks!

    Thread Starter meadepmccoy

    (@meadepmccoy)

    9 years, 6 months ago

    I deactivated ALL plugins and the All Forms page still didn’t work. Next idea?

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    9 years, 6 months ago

    That sounds like perhaps your user doesn’t have the right capabilities then. Can you confirm the following:

    1) You’re on the latest version of Give (1.6.4)?
    2) Your user is an Administrator with full capabilities?

    Thanks!

    Thread Starter meadepmccoy

    (@meadepmccoy)

    9 years, 6 months ago

    Yes I’m on the latest version of Give and yes the user has full administrator privileges.

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    9 years, 6 months ago

    Can you reach out to us via our Contact Form? I think I can help you better over there:
    https://givewp.com/contact-us/

    Thanks!

    Thread Starter meadepmccoy

    (@meadepmccoy)

    9 years, 6 months ago

    Done!

Viewing 6 replies - 1 through 6 (of 6 total)

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