All forms sending the same email

  • Resolved rumomi

    (@rumomi)


    1 year, 1 month ago

    Hello,

    Greetings from Japan. I apologize if my English sounds unnatural.

    We are experiencing a strange issue with the Contact Form 7 Multi-Step Forms (PRO) plugin.

    All forms using this plugin are currently sending the same confirmation email, regardless of individual form settings. Each form has its own mail settings, but somehow the content is being overwritten and shared across forms.

    This issue started recently and was temporarily resolved by reinstalling the plugin. It seems the mail settings from one form are being globally applied to all others.

    Could this be a known bug? Do you have any advice on how to prevent this from happening again?

    ・Plugin version: 4.4

    ・WordPress version: 6.8

    Thank you for your support.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author webheadcoder

    (@webheadllc)

    1 year, 1 month ago

    Hi,

    Whether you’re using the free or pro versions, this sounds like it might be due to page caching. Please turn off caching for the pages that have the Contact Form 7 Multi step forms.

    If you have any questions related to the Pro version, please use the Contact link under the plugin name on your WordPress plugins page (next to the Activate/Deactivate links).

Viewing 1 replies (of 1 total)

The topic ‘All forms sending the same email’ is closed to new replies.