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  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @chiaraluchini,

    If you are getting ” token mismatch!” there are two possibilities. Maybe you have customized the token or partially copied the verification token link during verification.

    If you have customized the token link, we suggest you revert it back to the default. Here is the default toke: {{home_url}}/{{ur_login}}?ur_token={{email_token}}

    If you have not made any changes to the token, then please convert the token into a clickable link. You can use this HTML format on your confirmation email <a href="{{home_url}}/{{ur_login}}?ur_token={{email_token}}">Click Here</a>. For more clarification, please check this screenshothttps://prnt.sc/vvDyfZAVVy51

    Regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @chiaraluchini,

    Since we did not get a response from your end, we are marking this thread as resolved as we believe the things mentioned here are now resolved. Please create a new support thread if needed.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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