• Resolved natkrul

    (@natkrul)


    I have installed Amazon Polly, uninstalled and reinstalled it. Checked the access and secret keys. But I am still having issues using it. When I add a new post, the Amazon Polly box that is at the bottom of the post editor screen has no options inside of it.
    When I go to the Amazon Polly General settings page, there are missing options such as no “voice name” option. Please advise!

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Contributor tstachlewski

    (@tstachlewski)

    Hi!
    Which version of the plugin you are using? The latest is 2.6 – are you using this one? If yes, in the plugin settings, there should be 4 tab:
    – General
    – Text-To-Speech
    – Translate
    – Podcast
    You could confirm that in ‘Text-To-Speech’ tab, you have got this functionality enabled and saved?

    Cheers,
    Tomasz

    Plugin Contributor tstachlewski

    (@tstachlewski)

    Hi @natkrul,
    Let me know, if it solved your problem.

    Cheers,

    Hello,

    In my screen settings of WordPress I see that the AWS polly box is missing for pages.
    For my Blogs the Polly Box is present and ticked.

    As I consequence I cannot activate Polly for my pages.

    Can you please help?

    Thanks,

    Best regards,

    Peter

    hello Tomasz,

    I have ticked the boxes but I do not get the Polly Box for my pages. It used it be underneath the page.

    The strange thing is that for my blogs I can select Polly and Polly works fine.

    Do you have a clue?

    Thanks,

    Kind regards,

    Peter

    Plugin Contributor tstachlewski

    (@tstachlewski)

    It’s working for posts but not pages? Yes?

    Correct Tomasz

    Plugin Contributor tstachlewski

    (@tstachlewski)

    You will need to modify the configuration, because in default it works only for ‘posts’. To do it, open plugin configuration page and then open “General” tab. There will be ‘Post types’ option which should say ‘posts’ only. You should replace it with ‘posts pages’. Please et me know if it solved your problem.

    Cheers,

    Hello Tomasz,

    Unfortunately, your suggestion did not work. In my case the Polly switch for the posts also disappeared after adding pages.

    Just to see what would happen, I left the post types option completely blank.

    The good news is that I got my switch for the pages back as well as for the posts. The bad news is that Polly text to speech does not work for the pages. There is a player visible but it does not work.

    You can see it here:

    https://pscsbv.nl/en/p-schmidt-consultancy-services-b-v-2/

    In contrast the player for the post works great and the new download button is present as well. Both for post and pages the translation option works very well. In the post section, the translation is read by a voice-over, while in the pages section it is not.

    Any idea?

    Thanks,

    Best regards,

    Peter

    Plugin Contributor tstachlewski

    (@tstachlewski)

    Hi Peter,
    There are multiple sites which are using the plugin for pages – so I’m pretty sure it’s working 🙂 BUT I have done a mistake in my previous comment, the value for option should be:
    post page
    After adding this, you should see ‘polly options’ on the site where you update the page/post – make sure it’s active and then update the post again.

    Please let me know, how it went.

    Hi Tomasz,

    Thanks very much. The problem is now solved!!

    Would it be an idea to add post page as a default setting?

    Best regards,

    Peter

    Plugin Contributor tstachlewski

    (@tstachlewski)

    Great! 🙂
    Closing the topic 🙂 Regarding the idea with ‘default’ setting – I will think about it 🙂

    Cheers,
    Tomasz

    nanaimoukulelefestival

    (@nanaimoukulelefestival)

    HI. My first time on this forum. I am desperate. I tried to Install Amazon Polly plugin and my admin page is gone. Absolutely blank and I don’t know what to do. Can anyone help?

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘Amazon Polly Missing Settings and Options’ is closed to new replies.