Amelia strange behaviour

  • Resolved Natascha Vantuykom

    (@vantuykomn)


    4 months, 2 weeks ago

    Recently there is strange behaviour on a client site. It started with the zoomlink not creating anymore. I have looked at it, saved every screen again, and now that part works again.

    BUT, now there are other issues. The Google calendar connection is not working anymore. On the calendar there is no option to select an available slot. I have created a stagingsite, same issues, I connected my own google calendar, and that was working, but only very short.

    Now, nothing works anymore, When I want to add an appointment from the back (the last thing that was working) I get a screen that there are no employees or services configured.

    Please keep in mind that for short, everything was working on this site.

    I have updated everything, tried to uninstall and reinstall, disabled every plugin except amelia. Nothing worked.

    I have created a ticket, but unfortunately I did not get any response yet.

    Very frustrating
    Natascha

Viewing 3 replies - 1 through 3 (of 3 total)
  • missvlikes

    (@missvlikes)

    4 months, 2 weeks ago

    I’m having a similar experience

    Plugin Support nikolakrstic91

    (@nikolakrstic91)

    4 months, 2 weeks ago

    Hello @vantuykomn,

    Thank you for reaching out and a detailed explanation.

    Please allow me to reply to your message in bulletins:

    • The forum of ww.wp.xz.cn is for Amelia Lite, where Zoom and Google calendar are not included, therefore we cannot provide support here
    • The reason why there are no available slots after connecting the Google Calendar is that the Calendar blocks all time slots.

    We will do our best to answer on your ticket as soon as possible and we apologize for the delay. Should you have any other questions or concerns, please let me know.

    Kind regards,

    Nikola

    Support Manager at Amelia

    Plugin Support nikolakrstic91

    (@nikolakrstic91)

    4 months, 2 weeks ago

    Hello @missvlikes ,

    Thank you for reaching out.

    If you haven’t already, please open a ticket with our support team. And if you have, let me know about the support ticket number so we can track down your query.

    Kind regards,

    Nikola

    Support Manager at Amelia

Viewing 3 replies - 1 through 3 (of 3 total)

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