Amending invoice

  • Resolved feliperbb9

    (@feliperbb9)


    6 years, 2 months ago

    Hello, first of all thank you very much for the great plugin.

    By mistake several orders have been generated as canceled. These invoices have still been generated. I need to create another invoice rectifying the above. It would be a similar invoice but indicating the amount in the amount – to indicate that this money is being returned.
    How could this be done? With manual reimbursement, it doesn’t work that way.

    I would also like to know what I can do so that the invoice is only generated when the order is in process.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor alexmigf

    (@alexmigf)

    6 years, 2 months ago

    Hello @feliperbb9

    You must delete the old invoice inside the order like below:

    Captura-de-ecra-2020-04-06-a-s-14-24-36

    Then you just need to click on the button “PDF Invoice” on the sidebar to generate the new one updated.

    Thread Starter feliperbb9

    (@feliperbb9)

    6 years, 2 months ago

    I have done so but still does not show me the invoice as negative.

    Also if you could answer me how to prevent this from happening by only creating an invoice when you have the order completed, I appreciate it

    Plugin Contributor alexmigf

    (@alexmigf)

    6 years, 2 months ago

    Hi @feliperbb9

    You’re looking to create a Credit Note, unfortunately our free plugin does not have that kind of document, only our Professional Extension has it. If you decide to go with it, you can contact us and we will provide you a small extension to allow credit notes on cancelled orders too.

    In the meantime you can use the option “Disable to:” to disable invoices in cancelled order status.

    Hope that helps!

Viewing 3 replies - 1 through 3 (of 3 total)

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