AMP error on Google search

  • Resolved ssk2019

    (@ssk2019)


    4 years, 2 months ago

    Hi
    When Google searching my site in mobile, the following error message gets displayed.. As I couldn’t follow the error details, I’m seeking help.. Sharing a part of the error msg here..
    “Failed to prepare AMP page
    A PHP error occurred while trying to prepare the AMP response. This may not be caused by the AMP plugin, but by some other active plugin or the current theme..
    It appears the plugin with slug amp-enhancer is responsible, please contact the author..”
    please guide.

    Regards
    Shyamala Kumar

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Milind More

    (@milindmore22)

    4 years, 2 months ago

    Hello Shyamala,

    Thank you for the support topic, There is a known error with AMP Enhancer plugin with WooCommerce, we already created a support request with them along with the solution.

    I will recommend contacting AMP Enhancer plugin support so they will fix the long due issue.

    I have opened PR for the same, please download and installed the patched version from GitHub.

    Let me know if this fixes your issue.

    Thread Starter ssk2019

    (@ssk2019)

    4 years, 2 months ago

    Hi Milind More (@milindmore22)
    Thank you for your prompt response.. kindly guide me on installing the patched version.. I tried all these time but cldn’t. Thanks in advance.

    Regards
    Shyamala Kumar

    Plugin Support Milind More

    (@milindmore22)

    4 years, 2 months ago

    Hello @ssk2019

    First Please delete the existing AMP enhancer plugin, but please do not deactivate or delete the AMP plugin on your site, then follow the following steps you can find more reference in screenshots

    1) Visit the patched version with link

    2) Click Green button “Code”

    3) You will find “Download as Zip” version (screenshot)

    4) Open your site Admin and goto Plugin->Add New-> click “Upload plugin” (screenshot)

    5) select the zip file downloaded

    6) Click Install and Activate the plugin

    7) Once done visit AMP page and verify the fix

    Let me know if you need any further assistance

    Thread Starter ssk2019

    (@ssk2019)

    4 years, 2 months ago

    Hi Milind More

    This works perfectly well.. Thank you so very much for your efforts and guiding me patiently.

    Regards
    Shyamala Kumar

    Plugin Support Milind More

    (@milindmore22)

    4 years, 2 months ago

    @ssk2019
    Glad our suggestion is helpful, I’ll mark this as resolved Open a new support topic if you face further issues, also feel free to leave a plugin review, we would love to hear your feedback.

Viewing 5 replies - 1 through 5 (of 5 total)

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