• Resolved Worthdesigning

    (@auntypizza)


    Hello,

    I am starting to get the following emailed to me on more and more of my clients’ websites:

    • An error occurred while running the scheduled site scan on (name of website here):
    • Error Message: Not Found
    • Error Code: not_found

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @auntypizza,

    This was due to a minor bug following an API update, but it should be all sorted now, thanks to our amazing dev team addressing it!

    If you’re still getting the error on your recent scan, the data might be cached, so please try these steps:
    – Manually clear the data by installing a transient clearing plugin like Transients Manager and clearing the plugin transients.
    – Next, kindly reset the Solid Security scheduler by enabling the Debug menu (How Do I Enable Solid Security Debug?) and click the “Reset” button below the Scheduler table.
    – Then, wait for the next Scheduled Site Scan to run

    Please let me know if this helps!

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi there,

    The issue with the “not found” error should be fully resolved now, so I’ll be marking this post resolved.

    If you’re still have trouble, feel free to reach out again and we’re happy to help!

Viewing 2 replies - 1 through 2 (of 2 total)

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