Hi @svensonsan –
I have made an adjustment on our end that should resolve this issue.
Please delete Jetpack and then reinstall it to cycle the connection. You can follow these steps to do that:
1. Start at **Plugins** → **Installed Plugins**.
2. If Jetpack is currently active, click **Deactivate** to disable it. Then click **Delete** to remove it from your site:
3. Go to **Plugins** → **Add New**.
4. Search for “Jetpack by WordPress.com”.
5. Click **Install** and then **Activate**.
When Jetpack is installed, click the green **Set up Jetpack** button to reconnect.
This handy guide explains that process in more detail:
https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack
You shouldn’t lose any settings or any of your stats or subscribers in doing so, as that info is stored in our system here.
Additionally, once the Jetpack connection is working your WordPress app should work as well as it depends on the Jetpack connection.
Let us know if this fixes things for you.
Hi
Thanks. Now I can connect Jetpack in my hosted blog with WordPress.com
I can also use the WordPress app on iOS again.
After realizing that free blogging on a self hosted website using an app requires a centralized jetpack account which, like in this case, can be enabled and disabled by third party at anytime, I will most likely step away from WordPress.
Totally wasn’t aware of this connection.
It’s new for me.
Anyhow. You did a great job. The bigger picture is a different Story.
Thanks a lot
Hi there,
That’s great to hear!
I’m going to close this topic now. But If you have any further questions or need some more help, you’re welcome to reply here or open another thread.
