An error occurred while installing the template acy_report

Viewing 9 replies - 1 through 9 (of 9 total)
  • roumi

    (@roumi)

    1 year, 9 months ago

    Hi,

    Could you please try to create a new template and let me know if you have an error?

    Thread Starter Torsten Egeler

    (@torsten88138)

    1 year, 9 months ago

    I don’t even get that far. As soon as I open the plugin, the error appears, no matter which menu item I select.

    Plugin Support jeremyacy

    (@jeremyacy)

    1 year, 9 months ago

    Hello,

    This error message can show up when one of the system emails fails to be saved in your database. This can have various causes, such as a full database, a missing column, a security that rejected the content, etc…

    For now, you could click the “Nein, danke” link at the bottom of the page, then the skip link at the top-right of the next page.

    You could also take a look at your database error logs file if you have access to it in order to find the cause of this error.

    Thread Starter Torsten Egeler

    (@torsten88138)

    1 year, 9 months ago

    Error in Log-File

    WordPress database error Table "skcit_db001.wp_skcit_comacym_list doesn't exist

    How can i create this table ?

    Plugin Support jeremyacy

    (@jeremyacy)

    1 year, 9 months ago

    The AcyMailing tables should be named like this:

    prefix_acym_list

    In this error message, the prefix seems to be missing the trailing “_”. Or maybe all your database tables have “wp_skcit_com” as prefix?

    You can open the file wp-content/plugins/acymailing/back/tables.sql to find the tables creation queries we use to create our tables. Note that all occurrences of “#__” must be replaced by your database tables prefix (be it in the table names or the constraints).

    Thread Starter Torsten Egeler

    (@torsten88138)

    1 year, 9 months ago

    The table prefix is ​​correct. Yes, it is set unusually, but it was like that. So it can’t be that

    Rémi – Acyba

    (@rleclercq)

    1 year, 8 months ago

    Could you please check that AcyMailing tables exist in the database skcit_db001?

    Thread Starter Torsten Egeler

    (@torsten88138)

    1 year, 8 months ago

    these tables were created

    Rémi – Acyba

    (@rleclercq)

    1 year, 8 months ago

    A lot of tables are missing, here are all the tables that should be created when installing AcyMailing:

    Could you please try to deactivate and remove AcyMailing, delete all the acym tables from the database and try to install again?

Viewing 9 replies - 1 through 9 (of 9 total)

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