"An unexpected error has occurred…" – Cannot Process Payments

  • Resolved yielddesignco

    (@yielddesignco)


    12 years, 1 month ago

    When customers check out using Striper, they receive this message:

    “An unexpected error has occurred submitting your credit card to our secure credit card processor. This may be due to network connectivity issues, so you should try again (you won’t be charged twice). If this problem persists, please let us know!”

    Then it quickly reloads the page.

    I use Striper on another ecommerce site that I own, with the same API Keys and is has not had this issue. I am updated to the latest version of WordPress and Woocommerce.

    Please help ASAP!
    Thank you —
    Rachel

    https://ww.wp.xz.cn/plugins/striper/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter yielddesignco

    (@yielddesignco)

    12 years, 1 month ago

    Website is: yielddesign.co

    Thread Starter yielddesignco

    (@yielddesignco)

    12 years, 1 month ago

    I’ve found that the plugin “Image horizontal reel scroll slideshow” is what is breaking Striper. It’s causing the Stack Size to be Exceeded, but I’d really like to keep the plugin. Any thoughts on how to make these compatible?

    Thread Starter yielddesignco

    (@yielddesignco)

    12 years, 1 month ago

    Reinstalled the problematic plugin, seemed to work?

Viewing 3 replies - 1 through 3 (of 3 total)

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