• Resolved sacwebb1

    (@sacwebb1)


    Hi Im losing my mind, ive absolutely no idea how to fix this, I’m not tech savvy either xx

    Error: We’ve detected there’s already an existing Analytics tag on your site (ID UA-127359921-1), but your account doesn’t seem to have access to this Analytics property. You can either remove the existing tag and connect to a different account, or request access to this property from your team.

    Ive logged into my google I’ve only one ID UA but its not the above number

    please help me xx thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @sacwebb1 Excellent, thank you for the update. Luckily you didn’t need to go through all the steps above.

    Out of curiosity did your hosting provider state what plugin inserted the snippet or explain the source?

    Thread Starter sacwebb1

    (@sacwebb1)

    He checked and said I had multiple Google Analytics scripts installed. One is in the GA Google Analytics plugin (UA-152696448-1) you’ve got installed but the one you mentioned that is causing the error is in the Head, Footer and Post Injections plugin (UA-127359921-1) to remove that go to Settings > Header & Footer you would only want to remove the following though:
    <!– Global site tag (gtag.js) – Google Analytics –>
    <script async src=”https://www.googletagmanager.com/gtag/js?id=UA-127359921-1″></script&gt;
    <script>
    window.dataLayer = window.dataLayer || [];
    function gtag(){dataLayer.push(arguments);}
    gtag(‘js’, new Date());

    gtag(‘config’, ‘UA-127359921-1’);
    </script>

    I removed this and it worked your plug in is now activated for analytics and search console 🙂 Analytics hasn’t updated yet for me to view

    The missing products on my shop was because AMP was activated, he’s deactivated and now my shop items are now displaying as normal. 🙂

    can I ask the analytics will this show my conversion and traffic stats? Im wanting to work out how much traffic I need and my conversion stats to work out how much I need to reach my sales goals

    Thread Starter sacwebb1

    (@sacwebb1)

    Hi when will this be updated to show me

    Analytics Gathering Data
    Analytics data is not yet available, please check back later

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update, good to know.

    I removed this and it worked your plug in is now activated for analytics and search console 🙂 Analytics hasn’t updated yet for me to view

    If you’ve connected a new property it will take time to collect data on that property. This usually isn’t long, a day or so is typical providing your site has traffic.

    can I ask the analytics will this show my conversion and traffic stats? Im wanting to work out how much traffic I need and my conversion stats to work out how much I need to reach my sales goals

    This isn’t something that’s displayed within Site Kit however you can view further insights on the Analytics platform directly (analytics.google.com). Any questions in relation to conversations would be better addressed on the official Google Analytics Help Center, where the product experts would have more insights than we can provide here in Site Kit plugin support.

    Hi when will this be updated to show me

    This typically takes a day or so as mentioned above. If this is a new Google Analytics property which you’ve connected you won’t have data on this just yet, so the message is normal.

    Hopefully the above helps! Best of luck with your site and your online store!

Viewing 4 replies - 16 through 19 (of 19 total)

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