• Resolved mwilbers

    (@mwilbers)


    Hi there,
    Since about the last update the number of sessions per user has been rising considerably and the number of pages per user declined. Is that a coincidence, or can it be due to the last update.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Which version of the plugin are you using? There was a typo/bug in version 20200319 that caused incorrect stat collection, but that has been fixed as of the latest version, 20200325.

    Thread Starter mwilbers

    (@mwilbers)

    I had installed the latest version.

    Plugin Author Jeff Starr

    (@specialk)

    And no longer?

    Thread Starter mwilbers

    (@mwilbers)

    Yes, the change in analytics occurred since the day before yesterday. So with the latest version installed.

    Plugin Author Jeff Starr

    (@specialk)

    Looking at the tracking code that is added to your pages, everything looks normal. Except I do notice !0 values for anonymize IP and force SSL, like:

    ga('set','anonymizeIp',!0);
    ga('set','forceSSL',!0);

    I haven’t seen that before, so not sure if it’s proper/correct or not.

    Thread Starter mwilbers

    (@mwilbers)

    I did enable this in the settings for the plugin. But have set the method to universal analytics.

    Plugin Author Jeff Starr

    (@specialk)

    That’s what I am confused about.. with the plugin’s settings for:

    * IP Anonymization
    * Force SSL

    When you enable those settings, that part of the tracking-code output looks like this:

    ga('set', 'anonymizeIp', true);
    ga('set', 'forceSSL', true);

    Yet for some reason yours looks like this:

    ga('set','anonymizeIp',!0);
    ga('set','forceSSL',!0);

    So I’m not sure where the alternate syntax is coming from, you may want to investigate further maybe there is some interference from somewhere (like a related plugin, etc.).

    Plugin Author Jeff Starr

    (@specialk)

    Hi @mwilbers, just wanted to follow up with this. It’s been a few days I hope the issue is resolved? Or if there is anything I can do to help, please let me know. Thank you.

    Plugin Author Jeff Starr

    (@specialk)

    Hey @mwilbers, I hope you got this sorted. It’s been awhile with no reply so gonna go ahead and mark this thread as resolved to help keep the forum organized. Feel free to post again with any further questions or feedback, Thank you.

    Thread Starter mwilbers

    (@mwilbers)

    Sorry about that. The issue seems to be disappeared. Thanks.

    Plugin Author Jeff Starr

    (@specialk)

    No problem, glad to hear you got it sorted.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Analytics changed’ is closed to new replies.