• Resolved rbarbera

    (@raulbarbera)


    Hi!

    I’m trying to set up Site Kit in my website. Analitycs shows as connected but I dont recieve any information about visits. In other hand Search Console works fine.

    First time I made the set up with an another existing Analyticss propiety and it worked only some days, from that moment it wasn´t works anymore. Now I created a new propiety from the Site Kit set up but it doesn´t works either. Nevertheless all seems configured correctly and conected.

    
    ### wp-core ###
    
    version: 5.8.2
    site_language: es_ES
    user_language: es_ES
    timezone: Europe/Madrid
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/customer/www/gruposorollaeducacion.es/public_html
    wordpress_size: 1,24 GB (1332656840 bytes)
    uploads_path: /home/customer/www/gruposorollaeducacion.es/public_html/wp-content/uploads
    uploads_size: 1,15 GB (1237272092 bytes)
    themes_path: /home/customer/www/gruposorollaeducacion.es/public_html/wp-content/themes
    themes_size: 32,28 MB (33847553 bytes)
    plugins_path: /home/customer/www/gruposorollaeducacion.es/public_html/wp-content/plugins
    plugins_size: 100,07 MB (104927159 bytes)
    database_size: 81,34 MB (85295104 bytes)
    total_size: 2,60 GB (2793998748 bytes)
    
    ### wp-active-theme ###
    
    name: Ultima (ultima)
    version: 1.7
    author: Select Themes
    author_website: http://demo.select-themes.com
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, UltimaQodefSidebar, automatic-feed-links, post-formats, post-thumbnails, title-tag, menus, widgets
    theme_path: /home/customer/www/gruposorollaeducacion.es/public_html/wp-content/themes/ultima
    
    ### wp-plugins-active (17) ###
    
    Complianz | GDPR/CCPA Cookie Consent: version: 5.5.1, author: Really Simple Plugins
    Contact Form 7: version: 5.5, author: Takayuki Miyoshi
    Disable All WordPress Updates: version: 1.7.0, author: Oliver Schlöbe
    Disable Gutenberg: version: 2.5.1, author: Jeff Starr
    Duplicate Page: version: 4.4.5, author: mndpsingh287
    Event Schedule: version: 1.4, author: 2code
    Flexy Breadcrumb: version: 1.1.4, author: PressTigers
    GTranslate: version: 2.9.3, author: Translate AI Multilingual Solutions
    Loco Translate: version: 2.5.4, author: Tim Whitlock
    Select Core: version: 1.3, author: Select Themes
    Select Instagram Feed: version: 2.0, author: Select Themes
    Select Twitter Feed: version: 1.0.2, author: Select Themes
    SiteGround Optimizer: version: 6.0.5, author: SiteGround
    Site Kit by Google: version: 1.46.0, author: Google
    Slider Revolution: version: 6.2.23, author: ThemePunch
    WPBakery Page Builder: version: 6.4.1, author: Michael M - WPBakery.com
    Yoast SEO: version: 17.6, author: Team Yoast
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: No disponible
    imagemagick_version: No disponible
    imagick_version: No disponible
    file_uploads: File uploads is turned off
    post_max_size: 256M
    upload_max_filesize: 256M
    max_effective_size: 256 MB
    max_file_uploads: 20
    gd_version: 2.2.5
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: 9.27
    
    ### wp-server ###
    
    server_architecture: Linux 3.12.18-clouder0 x86_64
    httpd_software: Apache
    php_version: 7.4.26 64bit
    php_sapi: apache2handler
    max_input_variables: 3000
    time_limit: 120
    memory_limit: 768M
    max_input_time: 120
    upload_max_filesize: 256M
    php_post_max_size: 256M
    curl_version: 7.66.0 OpenSSL/1.1.1l-fips
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.32-35-log
    client_version: mysqlnd 7.4.26
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/customer/www/gruposorollaeducacion.es/public_html/wp-content
    WP_PLUGIN_DIR: /home/customer/www/gruposorollaeducacion.es/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 768M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    ### google-site-kit ###
    
    version: 1.46.0
    php_version: 7.4.26
    wp_version: 5.8.2
    reference_url: https://gruposorollaeducacion.es
    amp_mode: no
    site_status: connected-site
    user_status: authenticated
    verification_status: verified-file
    connected_user_count: 1
    active_modules: site-verification, search-console, analytics, analytics-4
    required_scopes: 
    	openid: ✅
    	https://www.googleapis.com/auth/userinfo.profile: ✅
    	https://www.googleapis.com/auth/userinfo.email: ✅
    	https://www.googleapis.com/auth/siteverification: ✅
    	https://www.googleapis.com/auth/webmasters: ✅
    	https://www.googleapis.com/auth/analytics.readonly: ✅
    capabilities: 
    	googlesitekit_authenticate: ✅
    	googlesitekit_setup: ✅
    	googlesitekit_view_posts_insights: ✅
    	googlesitekit_view_dashboard: ✅
    	googlesitekit_view_module_details: ✅
    	googlesitekit_manage_options: ✅
    enabled_features: 
    	ideaHubModule: ⭕
    	serviceSetupV2: ⭕
    	swgModule: ⭕
    	userInput: ⭕
    	unifiedDashboard: ⭕
    search_console_property: https://gruposorollaeducacion.es/
    analytics_account_id: 2112•••••
    analytics_property_id: UA-2112•••••••
    analytics_profile_id: 2560•••••
    analytics_use_snippet: yes
    analytics_4_property_id: 2948539••
    analytics_4_web_data_stream_id: 3074••••••
    analytics_4_measurement_id: G-8R••••••••
    analytics_4_use_snippet: yes
    
    

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out and sharing these additional insights. From checking the information you kindly provided you’re correct, your Site Kit Analytics setup is fine. I did however check your Analytics and see how it’s recording using the below service:
    https://tagassistant.google.com/

    From checking this, along with inspecting your site it seems that you may have a Complianz configuration that is resulting in site visits not being immediately recorded. This may be normal if you’re planning to add a consent button to your site however I didn’t see any appearing in my case.

    In order to confirm that this is the case can you temporarily deactivate the Complianz plugin for testing purposes? After doing so visit your site as a regular user while not logged in. After this please use the Analytics real time report to ensure your visit is being recorded, or use the https://tagassistant.google.com service to check your Analytics tags are firing.

    Let me know how this check goes, or let me know if you have any questions with the above.

    Thread Starter rbarbera

    (@raulbarbera)

    Hi!

    Disabling “Complianz | GDPR/CCPA Cookie Consent” I checked rela time visits and are working fine. I don’t know if the problem is because plugin is not working fine after an update, the reality is that now the compliance box is not showing, somethings looks failed with the configuration.

    First of all, I’m wgoing to configure properly the plugin and if not works change it for another one, thanks for your help!

    Plugin Support James Osborne

    (@jamesosborne)

    Nice troubleshooting. Good to know that your real time visits are being recorded as expected following that check. While we can’t assist with the Complianz plugin there do seem to be various configuration guides on their website:
    https://complianz.io/docs/configuration/

    As this isn’t a Site Kit specific issue and more of a configuration issue with another plugin I’ll close this support topic. Let me know however if you have any further questions with the above.

    Thread Starter rbarbera

    (@raulbarbera)

    Yes, Analytics looks working fine but in Site Kit appear that new message:

    !Error de datos en Analytics
    User does not have sufficient permissions for this profile.

    Do you know what could happen?

    Plugin Support James Osborne

    (@jamesosborne)

    Hi @raulbarbera,

    I’ve reopened this support topic. This latest error you’re encounter in relation to insufficient permissions for this profile can you try to disconnect the Analytics module and connect once more? The error is a permissions error related to one Google account. I suspect that if you setup the plugin once more this will not longer occur.

    Let me know how you get on with the above. If you find the same error appears once more after disconnecting we can perform some additional checks with your setup.

    Thread Starter rbarbera

    (@raulbarbera)

    Ok, at moment only shows that:

    Retrieving data from Analytics
    Analytics data is not yet available. Please check back later

    I’m waiting 1 hour, I’m wait and I give u my feedback, thanks! 🙂

    Thread Starter rbarbera

    (@raulbarbera)

    Ok, now looks working fine, I think is finally configured, thanks for fast and usefull replies!

    Plugin Support James Osborne

    (@jamesosborne)

    Great to hear it, thanks for the update. If you have any further queries going forward be sure to get in touch.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Analytics doesnt works’ is closed to new replies.