Android app having invalid credentials

  • thevrdimension

    (@thevrdimension)


    8 months, 3 weeks ago

    Good morning,

    When using the android app and after entering the username and password, I am receiving invalid credentials error message. The information is correct and even did a password reset, and still the same results.

    Now, logging in via browser works with the same info, it’s just the WordPress app that is having an issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Alin (a11n)

    (@alinclamba)

    8 months, 3 weeks ago

    Hi @thevrdimension,

    Thanks for the details. The WordPress app has two different login paths:

    • WordPress.com login → use your WordPress.com email/password.
    • Site address login → use your site’s wp-admin username/password, and your site must allow XML-RPC (https://yoursite.com/xmlrpc.php should load).

    Since browser login works but the app shows “invalid credentials,” the most common causes are:

    • Using the wrong login screen (site creds vs. WordPress.com creds).
    • XML-RPC blocked by a firewall/security plugin.
    • Cached/old session in the app.

    Could you let us know your site URL, and which screen you’re using in the app to log in? That’ll help us guide you to the right fix.

    lastsplash (a11n)

    (@lastsplash)

    8 months, 2 weeks ago

    Hi @thevrdimension –

    Did you have a chance to check the steps above?

    We generally close these threads after 7 days if we don’t get a response.

Viewing 2 replies - 1 through 2 (of 2 total)

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