Annoying Brading

  • giorgiogermani

    (@giorgiogermani)


    1 month ago

    I had the paid plugin on a professional website, and now after the subscription ran out i see a “made by depicter” ad in the lower left corner of my slider. You can do that – IF you give your plugin for free, but not to paying customers. i only created 1 slider for 39$ and that should give me this slider without any branding, for ever. this behavior is way to pushy and forced me to modify the plugin code to get back my clean slider. it was also certainly the last time i purchased anyhing from averta. I loved phlox and depicter, and i totally respect your general branding method – but come on, you can’t pull this off in a professional enviroment, especially so sneaky, and after someone actually purchased your plugin!

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  • Plugin Support Alice

    (@aliceslidersupport01)

    1 month ago

    Hi,

    Thank you for taking the time to share your feedback. We genuinely understand how frustrating this experience must have been, especially on a professional project.

    You’re absolutely right. The behavior you described doesn’t align with the experience we aim to provide, and we sincerely apologize for the inconvenience and the position it put you in.

    The good news is that we’ve already identified this issue, and a fix is scheduled for the next update so that your existing sliders will no longer display any unexpected branding after purchase.

    We truly value your support and the trust you’ve placed in our products like Phlox and Depicter. Feedback like yours helps us improve, and we’re committed to making sure this doesn’t happen again.

    If you feel that the upcoming fix resolves your concern, we’d really appreciate it if you’d consider updating your review. It would mean a lot to us and would help us continue improving the product for everyone.

    If there’s anything else we can do for you in the meantime, please don’t hesitate to reach out.

Viewing 1 replies (of 1 total)

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